🔒 FULL PRIVACY POLICY 

Elliott Aire Heating Cooling & Refrigeration Privacy Policy

Effective Date: January 01, 2026

Elliott Aire Heating Cooling & Refrigeration (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you contact us or request service:

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about your HVAC or refrigeration needs

2. How We Use Your Information

We use your information to:

  • Schedule and confirm service appointments
  • Provide estimates, invoices, and service updates
  • Respond to inquiries and customer support requests
  • Send appointment reminders or follow-ups
  • Improve our services

3. SMS & Communication Consent

By providing your phone number, you agree to receive calls and text messages from Elliott Aire Heating Cooling & Refrigeration regarding your service request.

Message and data rates may apply. You can opt out at any time by replying STOP.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be shared when necessary to:

  • Complete requested services
  • Comply with legal requirements

5. Data Security

We take reasonable measures to protect your personal information and restrict access to authorized personnel only.

6. Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your data

7. Contact Information

If you have questions about this Privacy Policy, contact us:

📞 734-494-2473
📧 [email protected]
🌐 elliotair.com